Terms of Service

Last updated: 30 October 2026

414Unlock provides a Windows iPhone workflow and a website for account verification, wallet credits, service requests and service-status updates. Services and supported devices may change. This page is a draft for the current product and should be reviewed for local legal requirements before public payment processing is enabled.

Device permission and responsible use

You may request a service only for a device you own or for which you have explicit permission from the owner. You must provide accurate information. Identity verification or professional status alone does not prove authority over a particular device; 414Unlock may request evidence of device ownership or refuse a request that cannot be appropriately verified. We may decline a request if we believe it is unauthorised or otherwise inappropriate.

Published prices and service limitations

Prices are shown in Gambian Dalasi (GMD) and are based on the published model bands and optional services. Prices may vary depending on device status or carrier, and eligibility should be confirmed before processing begins. The listed iPhone unlock services are no-signal / Wi-Fi-only after service. Signal unlock is not currently available. Estimated delivery is 1–5 days depending on the device; this is an estimate, not a guarantee. Fast service is an additional D1,000 request and does not guarantee a particular completion time.

Wallet credit and top-ups

Your wallet balance is an account credit used to pay for services on 414Unlock. Creating a top-up request does not add money to your balance. You must submit the provider transaction reference, and an administrator must independently confirm the payment before wallet credit is added. Do not rely on a screenshot or a reference alone as proof of credit. Never send payment to a recipient unless you have confirmed that the payment instructions are official. Duplicate or previously credited transaction references may be rejected.

Wallet charges are made when a valid service request is accepted by the server. Wallet records show top-ups, service charges and any refunds. Do not share your account password or session token. Contact support if your account ledger appears incorrect.

IMEI checks and refunds

An IMEI check is D150. When the same device proceeds to an unlock within 7 days after the check is completed, the server may apply the D150 check credit to the unlock price; eligible credits are verified against the device record and can only be used once. If a service request is rejected before processing starts, its wallet service charge is returned automatically. There is no automatic refund after processing has started, consistent with the published service terms. Contact support to ask about a billing issue.

Accounts and verification

You must provide accurate account information and only submit documents you are permitted to share. Account creation and sign-in complete after a fresh Squashberry browser check and valid password authentication; email codes are not part of the sign-in process. The browser check may decline sessions that show replay, automation or suspicious activity. It does not replace identity review. Uploaded identity or professional documents are handled in private storage when the verification service is properly configured. We may request additional evidence or manual review before approving access. Account approval does not guarantee that a particular device or service is eligible.

Password recovery and member password changes are handled through support or an authorized administrator. Keep passwords and session tokens private.

Third-party services

Apple, iTunes, SquashberryPay and other third-party names identify compatibility or payment services. Those services remain subject to their respective terms. 414Unlock does not claim to be affiliated with or endorsed by Apple. Payment references are reviewed against the payment provider’s records; a typed reference by itself is not payment confirmation.

Availability and support

Features may be unavailable due to service, provider, platform, compatibility or regional-access limitations. Unsupported-location requests receive a general availability message. Do not rely on 414Unlock for emergency, guaranteed-outcome, or data-recovery services. For questions or account requests, contact 414unlock@gmail.com.

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