414UNLOCK MEMBER CENTRE

Your dashboard

Wallet, service orders and account activity — all in one place.

Install mobile app
Available wallet balance
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Your balance updates only after a payment or charge is verified by the server.

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Total orders—All service requests
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Credits used—Net service charges
✓
Completed—Successfully completed
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Rejected—Orders not processed
RECENT ACTIVITY

Latest service orders

Your most recent requests and their current progress.

Your recent orders will appear here.

Need a hand? Contact support or read the service guide.

1

Add wallet credit

Create a top-up request, pay through the official SquashberryPay route and submit its transaction reference. Credit is added after a manual payment check.

Minimum D50. Enter whole Dalasi. Do not create a request until you are ready to pay.
2

Request an iPhone service

Unlock requests are queued for review. IMEI checks use a live HiCellTek lookup and cost D150 from your wallet.

Enter the model shown in Settings or on the device.
Estimated service chargeD1,550
A successfully processed HiCellTek lookup costs D150, including when the TAC is not found. A completed check may qualify for a D150 credit against an unlock for the same device within 7 days. Provider errors are automatically refunded.

Wallet activity

Recent credits, service charges and refunds.

Sign in to load wallet activity.

Top-up requests

Follow the payment verification status for each request.

No top-up requests loaded.

My service requests

Device identifiers are masked here. Full details are reserved for authorised administrators handling your request.

No service requests loaded.