:root{--blue:#0b1f8f;--deep:#071463;--ink:#0d1337;--chalk:#eef1f8;--line:#d5dbec;--green:#17703a;--red:#cf1b2e;--mute:#586080;--disp:"Bricolage Grotesque","Segoe UI",system-ui,sans-serif;--body:"Instrument Sans",system-ui,-apple-system,"Segoe UI",sans-serif}
*{box-sizing:border-box}.hidden,[hidden]{display:none!important}html{scroll-behavior:smooth}
body{margin:0;font:400 17px/1.6 var(--body);color:var(--ink);background:var(--chalk);-webkit-font-smoothing:antialiased}
a{color:inherit;text-decoration:none}
:focus-visible{outline:3px solid #7aa2ff;outline-offset:3px;border-radius:4px}
.wrap{width:min(1100px,calc(100% - 48px));margin-inline:auto}.narrow{max-width:740px}
h1,h2,h3{font-family:var(--disp);margin:0;letter-spacing:-.035em;line-height:1.05}
.stripe{height:10px;background:linear-gradient(var(--red) 0 3px,#fff 3px 4px,var(--blue) 4px 6px,#fff 6px 7px,var(--green) 7px)}
.band{background:var(--blue);color:#fff}
.nav-in{display:flex;align-items:center;justify-content:space-between;height:76px}
.brand{display:flex;align-items:center;gap:10px;font:800 21px var(--disp);letter-spacing:-.02em}
.mark{background:#fff;color:var(--blue);border-radius:6px;padding:2px 8px;font-size:19px}
nav{display:flex;align-items:center;gap:24px;font-size:15px;font-weight:500}
nav a:not(.btn):hover,nav a[aria-current]{text-decoration:underline;text-underline-offset:5px}
nav .btn{min-height:40px;padding:0 16px;font-size:15px}
.head{padding:28px 0 60px}
.head h1{font-size:clamp(38px,5.6vw,72px);font-weight:800;line-height:.98;max-width:13em}
.head p{font-size:18px;color:#cdd6ff;max-width:36em;margin:20px 0 0}
.btn{display:inline-flex;align-items:center;justify-content:center;min-height:50px;padding:0 24px;border-radius:8px;font:600 16px var(--body);border:2px solid transparent;cursor:pointer;transition:background .15s}
.btn-w{background:#fff;color:var(--blue)}.btn-w:hover{background:#dfe6ff}
.btn-b{background:var(--blue);color:#fff}.btn-b:hover{background:var(--deep)}
.btn-o{border-color:#ffffff77;color:#fff}.btn-o:hover{background:#ffffff1f}
.btn-line{background:#fff;border-color:var(--ink);color:var(--ink)}.btn-line:hover{background:var(--chalk)}
.btn:disabled{opacity:.45;cursor:not-allowed}.full{width:100%}
main{padding:44px 0 84px}
.sheet{background:#fff;border-radius:18px;padding:34px}
.notice{padding:16px 20px;border-left:5px solid var(--red);background:#fdf0f1;border-radius:0 12px 12px 0;font-size:15.5px;color:#5a0d17}
.notice b{display:block;font:700 17px var(--disp);margin-bottom:2px}
.notice-card{padding:14px 16px;border-radius:10px;background:#e4e9ff;color:var(--deep);font-size:15px;margin:0 0 18px}
.message{display:none;padding:12px 14px;border-radius:10px;font-size:15px;margin:14px 0}.message.show{display:block}
.message.error{background:#fdf0f1;color:#7a1420}.message.success{background:#eaf6ee;color:#114f2a}.message.info{background:#e4e9ff;color:var(--deep)}
.field{margin:0 0 18px}
label{display:block;font-size:14.5px;font-weight:600;margin-bottom:6px}
input:not([type=checkbox]):not([type=radio]){width:100%;min-height:50px;border:1.5px solid var(--line);border-radius:10px;padding:10px 14px;font:inherit;font-size:16px;color:var(--ink);background:#fff}
input[type=file]{padding:12px;border-style:dashed;background:var(--chalk)}
input:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 4px #0b1f8f1f}
small{display:block;font-size:13.5px;color:var(--mute);margin-top:6px}
.prose h2{font-size:26px;font-weight:750;margin:38px 0 10px}
.prose p{margin:0 0 16px;line-height:1.7}
.prose .meta{color:var(--mute);font-size:15px}
.prose a,.legal a{color:var(--blue);text-decoration:underline;text-underline-offset:3px}
.legal{font-size:14px;color:var(--mute);text-align:center;margin:22px 0 0}
footer{background:#fff;padding-bottom:30px}
.foot{display:flex;justify-content:space-between;align-items:center;gap:18px;flex-wrap:wrap;padding-top:28px;font-size:14px;color:var(--mute)}
.foot .brand{color:var(--ink)}.foot .mark{background:var(--blue);color:#fff}
.links{display:flex;gap:22px;flex-wrap:wrap}
@media(max-width:600px){.wrap{width:calc(100% - 32px)}nav{gap:14px}.hide-sm{display:none}.sheet{padding:24px 18px}.head{padding-bottom:42px}.head p{font-size:16px}.foot span{order:3;width:100%}}

.sec{margin-top:64px}.sec:first-child{margin-top:0}
.sec>h2{font-size:clamp(28px,3.4vw,40px);font-weight:750;margin-bottom:16px}
.sec>p{max-width:40em;margin:0 0 16px}
.amber{margin:22px 0 0;background:#fff6dc;border-left:5px solid #e0a800;border-radius:0 12px 12px 0;padding:16px 20px;font-size:15.5px;color:#5c4700;max-width:44em}
.amber b{display:block;font:700 17px var(--disp);color:#3f3000;margin-bottom:2px}
.know{border-top:2px solid var(--ink);margin-top:24px}
.know>div{display:grid;grid-template-columns:220px 1fr;gap:6px 28px;padding:18px 4px;border-bottom:1px solid var(--line)}
.know b{font:700 19px var(--disp);letter-spacing:-.02em}.know span{color:var(--mute);overflow-wrap:anywhere}.know a{color:var(--blue);text-decoration:underline;text-underline-offset:3px}
.tick{list-style:none;margin:0 0 16px;padding:0;display:grid;gap:10px;max-width:42em}
.tick li{position:relative;padding-left:28px}.tick li:before{content:"";position:absolute;left:0;top:.65em;width:14px;height:3px;border-radius:2px;background:var(--green)}
.tick.no li:before{background:var(--red)}
.steps{list-style:none;margin:24px 0 0;padding:0;counter-reset:s;max-width:46em}
.steps li{position:relative;padding:0 0 30px 64px}
.steps li:before{counter-increment:s;content:counter(s);position:absolute;left:0;top:0;width:44px;height:44px;border-radius:50%;background:var(--blue);color:#fff;display:grid;place-items:center;font:800 19px var(--disp)}
.steps li:after{content:"";position:absolute;left:21px;top:48px;bottom:4px;width:2px;background:var(--blue);opacity:.25}
.steps li:last-child{padding-bottom:0}.steps li:last-child:after{display:none}
.steps h3{font-size:22px;font-weight:700;margin:6px 0 6px}.steps p{margin:0;color:var(--mute)}
details{background:#fff;border-radius:12px;margin-bottom:10px}
summary{cursor:pointer;list-style:none;padding:18px 22px;font:700 19px var(--disp);letter-spacing:-.02em;display:flex;justify-content:space-between;gap:16px;align-items:center}
summary::-webkit-details-marker{display:none}summary:after{content:"+";font:600 26px var(--body);color:var(--blue);line-height:1}
details[open] summary:after{content:"–"}details p{margin:0;padding:0 22px 20px;color:var(--mute);max-width:44em}
.cta{background:var(--green);color:#fff;padding:56px 0}
.cta .wrap{display:flex;justify-content:space-between;align-items:center;gap:24px;flex-wrap:wrap}
.cta h2{font-size:clamp(28px,3.6vw,42px);font-weight:800}.cta p{margin:8px 0 0;color:#d3f0dc}
.cta .btn{color:var(--green)}.cta .btn-o{color:#fff}.cta .acts{display:flex;gap:12px;flex-wrap:wrap}
.back{font-size:14px;font-weight:600;color:var(--mute)}.back:hover{color:var(--blue);text-decoration:underline}
.pill{display:inline-block;padding:3px 12px;border-radius:99px;font-size:13.5px;font-weight:600;background:#e4e9ff;color:var(--blue);white-space:nowrap}
.pill.pending,.pill.processing{background:#fff0c2;color:#6b4a00}.pill.completed{background:#dcf2e4;color:#0f5a2c}.pill.rejected{background:#fde1e4;color:#8a1422}
@media(max-width:760px){.know>div{grid-template-columns:1fr}.steps li{padding-left:58px}}


/* Shared 414Unlock support and operations components */
.field textarea,.field select,textarea,select{width:100%;min-height:50px;border:1.5px solid var(--line);border-radius:10px;padding:10px 14px;font:inherit;font-size:16px;color:var(--ink);background:#fff}
textarea{resize:vertical}textarea:focus,select:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 4px #0b1f8f1f}
.portal-button{display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:0 18px;border-radius:8px;font:600 15px var(--body);border:2px solid transparent;cursor:pointer;transition:background .15s}
.portal-button-dark{background:var(--blue);color:#fff}.portal-button-dark:hover{background:var(--deep)}
.portal-button-lime{background:var(--green);color:#fff}.portal-button-lime:hover{background:#0f5a2c}
.portal-button-outline{background:#fff;border-color:var(--line);color:var(--ink)}
.portal-button:disabled{opacity:.45;cursor:not-allowed}
.ios-rule-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:4px}
.admin-page .top{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;flex-wrap:wrap;padding-top:18px}
.admin-page .top h1{font-size:clamp(32px,4.4vw,52px);font-weight:800}
.admin-page .top p{margin:10px 0 0;color:#cdd6ff;max-width:38em}
.admin-page .tag{display:inline-block;background:var(--red);color:#fff;font:600 13px var(--body);padding:2px 10px;border-radius:99px;margin-bottom:12px}
.admin-page .account-pill{display:flex;align-items:center;gap:10px;padding:7px 16px 7px 7px;background:#ffffff14;border-radius:99px;font-size:14px;color:#e7ebff;overflow-wrap:anywhere}
.admin-page .account-pill span{flex:0 0 28px;height:28px;border-radius:50%;background:#fff;color:var(--blue);display:grid;place-items:center;font-size:12px}
.admin-page .stats{display:grid;grid-template-columns:repeat(3,1fr);margin-top:36px;border-top:1px solid #ffffff55}
.admin-page .admin-stat{padding:22px 0 32px 28px;border-left:1px solid #ffffff55}
.admin-page .admin-stat:first-child{padding-left:0;border-left:0}
.admin-page .admin-stat span{display:block;font-size:15px;color:#dbe2ff}
.admin-page .admin-stat strong{display:block;font:800 clamp(44px,7vw,80px)/1 var(--disp);letter-spacing:-.04em;margin-top:6px;font-variant-numeric:tabular-nums}
.admin-page main{padding:40px 0 72px}
.admin-page .portal-banner{display:flex;flex-direction:column;gap:2px;padding:16px 20px;margin-bottom:24px;background:#fff6dc;border-left:5px solid #e0a800;border-radius:0 12px 12px 0;font-size:15px;color:#5c4700}
.admin-page .portal-banner strong{font:700 16px var(--disp);color:#3f3000}
.admin-page .portal-banner.error{background:#fdf0f1;border-color:var(--red);color:#7a1420}
.admin-page .portal-banner.success{background:#eaf6ee;border-color:var(--green);color:#114f2a}
.admin-page .admin-tabs{display:flex;gap:8px;margin-bottom:28px;flex-wrap:wrap}
.admin-page .admin-tabs button{border:1.5px solid var(--line);background:#fff;border-radius:8px;padding:11px 20px;font:600 15px var(--body);color:var(--mute);cursor:pointer}
.admin-page .admin-tabs button.active{background:var(--blue);border-color:var(--blue);color:#fff}
.admin-page .qhead{max-width:46em;margin-bottom:22px}
.admin-page .qhead h2{font-size:clamp(26px,3vw,34px);font-weight:750}
.admin-page .qhead p{margin:8px 0 0;color:var(--mute);font-size:15.5px}
.admin-page .admin-card-list{display:grid;gap:18px}
.admin-page .admin-item{background:#fff;border-radius:16px;padding:26px;display:flex;flex-direction:column;gap:18px;min-width:0}
.admin-page .admin-item-top{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}
.admin-page .admin-item-top h3{font-size:22px;font-weight:750;margin-bottom:4px}
.admin-page .admin-item-top p{margin:0;font-size:14px;color:var(--mute);overflow-wrap:anywhere}
.admin-page .admin-id-block{background:var(--chalk);border-radius:12px;padding:14px 16px;overflow-wrap:anywhere}
.admin-page .admin-id-block span{display:block;font-size:13px;color:var(--mute);margin-bottom:4px}
.admin-page .admin-id-block strong{font:800 22px var(--disp);letter-spacing:.02em}
.admin-page .admin-item-top+.admin-id-block{background:var(--blue);color:#fff}
.admin-page .admin-item-top+.admin-id-block span{color:#dbe2ff}
.admin-page .admin-detail-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px 24px}
.admin-page .admin-detail-grid>div{min-width:0}
.admin-page .admin-detail-grid span{display:block;font-size:13px;color:var(--mute)}
.admin-page .admin-detail-grid b{display:block;font-size:15px;font-weight:600;margin-top:2px;overflow-wrap:anywhere}
.admin-page .admin-actions{border-top:2px solid var(--ink);padding-top:18px}
.admin-page .admin-actions .portal-form{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.admin-page .ios-rule-editor{background:#fff;border-radius:16px;padding:26px;margin-bottom:28px}
.admin-page .ios-rule-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.admin-page .ios-rule-form .field{margin:0;min-width:0}
.admin-page .ios-rule-form .span-two{grid-column:1/-1}
.admin-page .ios-rule-form .portal-submit{grid-column:1/-1}
.admin-page .ios-support-status{margin:0 0 18px;padding:12px 16px;border-radius:10px;background:#f1f3f9;color:var(--ink);font-size:14px}
.admin-page .ios-support-status.error{background:#fdf0f1;color:#7a1420}
.admin-page .ios-support-status.success{background:#eaf6ee;color:#114f2a}
.admin-page .admin-note{font-size:14.5px;color:var(--mute);margin:0}
.admin-page .record-state{display:inline-block;padding:3px 11px;border-radius:99px;font-size:13px;font-weight:600;background:#e0e5f2;color:var(--mute);white-space:nowrap}
.admin-page .record-state.submitted,.admin-page .record-state.registered{background:#e4e9ff;color:var(--blue)}
.admin-page .record-state.pending,.admin-page .record-state.processing{background:#fff0c2;color:#6b4a00}
.admin-page .record-state.completed,.admin-page .record-state.approved{background:#dcf2e4;color:#0f5a2c}
.admin-page .record-state.rejected{background:#fde1e4;color:#8a1422}
.admin-page .empty-records{padding:36px 20px;text-align:center;color:var(--mute);background:#fff;border-radius:16px}
.admin-page .fine{margin:28px 0 0;max-width:52em}
.admin-page .plain-refresh{font:600 14px var(--body);color:var(--blue);background:none;border:0;padding:0;cursor:pointer}
.admin-page .support-message-card{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.55}
.admin-page .support-message-card .support-message-meta{font-size:12px;color:var(--mute);margin-bottom:7px;font-weight:600}
.admin-page .support-message-card.customer{border-left:4px solid #a9b7e9}
.admin-page .support-message-card.admin{border-left:4px solid #91c84c}
.admin-page .user-profile-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.admin-page .member-history{display:grid;gap:10px}
.admin-page .member-history-group{margin:0 0 14px}
.admin-page .member-history-row{background:var(--chalk);border-radius:10px;padding:12px 14px;overflow-wrap:anywhere}
.admin-page .member-history-row strong{display:block;font-size:14px}
.admin-page .member-history-row span{display:block;color:var(--mute);font-size:12px;margin-top:4px}
.admin-page .danger-action{border-color:#e6b9bf;color:#971c2c;background:#fff}
.admin-page .danger-action:hover{background:#fff1f2}
.admin-page .support-admin-panel{border-top:2px solid var(--ink);padding-top:16px;margin-top:8px}
@media(max-width:820px){.admin-page .admin-detail-grid{grid-template-columns:1fr 1fr}.admin-page .ios-rule-form{grid-template-columns:1fr}.admin-page .ios-rule-form .span-two,.admin-page .ios-rule-form .portal-submit{grid-column:1}}
@media(max-width:600px){.admin-page .wrap{width:calc(100% - 32px)}.admin-page .hide-sm{display:none}.admin-page .stats{grid-template-columns:1fr 1fr 1fr}.admin-page .admin-stat{padding-left:14px}.admin-page .admin-stat span{font-size:12.5px}.admin-page .admin-item{padding:20px 16px}.admin-page .admin-detail-grid{grid-template-columns:1fr}.admin-page .admin-tabs button{flex:1;padding:11px 8px}.admin-page .admin-item-top{flex-direction:column}.admin-page .user-profile-grid{grid-template-columns:1fr}}
.support-page .hero{max-width:690px;padding-top:46px}
.support-page .eyebrow{color:#d8edb8;font-size:12px;letter-spacing:.16em;text-transform:uppercase;font-weight:700}
.support-page .hero h1{font:800 clamp(35px,6vw,54px)/1.02 var(--disp);margin:14px 0}
.support-page .hero p{color:#dbe2ff;font-size:17px;line-height:1.65;margin:0;max-width:620px}
.support-page .support-main{padding:26px 0 60px}
.support-page .contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:26px}
.support-page .contact-card,.support-page .panel{background:#fff;border:1px solid var(--line);border-radius:12px;padding:23px}
.support-page .contact-card{display:flex;gap:15px;align-items:flex-start}
.support-page .contact-icon{width:43px;height:43px;flex:0 0 43px;border-radius:10px;background:#e4e9ff;color:var(--blue);display:grid;place-items:center;font-size:21px}
.support-page .contact-card h2{font:700 18px var(--disp);margin:0 0 6px}
.support-page .contact-card p{margin:0 0 11px;color:var(--mute);font-size:14px;line-height:1.5}
.support-page .contact-card a{font-weight:700;color:var(--blue);text-decoration:underline;overflow-wrap:anywhere}
.support-page .section-head{display:flex;justify-content:space-between;align-items:end;gap:20px;margin:32px 0 15px}
.support-page .section-head h2{font:700 25px var(--disp);margin:0}
.support-page .section-head p{margin:6px 0 0;color:var(--mute);font-size:14px;line-height:1.45}
.support-page .faq-list{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.support-page .faq-list details{background:#fff;border:1px solid var(--line);border-radius:10px;padding:0;margin:0}
.support-page .faq-list summary{cursor:pointer;list-style:none;font:700 16px var(--body);line-height:1.4;padding:17px 42px 17px 18px;position:relative;display:block}
.support-page .faq-list summary:after{content:"+";position:absolute;right:18px;top:13px;color:var(--blue);font-size:21px}
.support-page .faq-list details[open] summary:after{content:"−"}
.support-page .faq-list details p{margin:0;padding:0 18px 17px;color:var(--mute);font-size:14px;line-height:1.65;max-width:none}
.support-page .chat-panel{margin-top:30px}
.support-page .chat-top{display:flex;justify-content:space-between;gap:16px;align-items:start}
.support-page .chat-top h2{font:700 25px var(--disp);margin:0}
.support-page .chat-top p{color:var(--mute);font-size:14px;line-height:1.55;margin:7px 0 0}
.support-page .chat-status{border-radius:9px;padding:11px 13px;background:#f1f4fa;color:#52607a;font-size:13px;margin:17px 0}
.support-page .chat-status.error{background:#fff0ef;color:#9d3531}
.support-page .chat-status.success{background:#eff8e6;color:#38621d}
.support-page .chat-layout{display:grid;grid-template-columns:minmax(220px,.8fr) minmax(0,1.2fr);gap:16px}
.support-page .ticket-list{display:grid;gap:9px;align-content:start}
.support-page .ticket-item{width:100%;text-align:left;border:1px solid var(--line);border-radius:10px;background:#fff;padding:14px;cursor:pointer;color:var(--ink)}
.support-page .ticket-item.active{border-color:var(--blue);box-shadow:0 0 0 2px #0b1f8f12}
.support-page .ticket-item strong{display:block;font-size:14px;margin-bottom:5px}
.support-page .ticket-item span{display:block;color:var(--mute);font-size:12px;line-height:1.45}
.support-page .thread{border:1px solid var(--line);background:#f8f9fc;border-radius:10px;padding:15px;min-height:250px}
.support-page .thread-head{display:flex;justify-content:space-between;gap:12px;align-items:center;padding-bottom:12px;border-bottom:1px solid var(--line)}
.support-page .thread-head strong{font-size:14px}
.support-page .thread-head span{font-size:12px;color:var(--mute)}
.support-page .messages{display:grid;gap:10px;padding:14px 0;max-height:380px;overflow:auto}
.support-page .support-message{max-width:90%;padding:11px 13px;border-radius:10px;background:#fff;border:1px solid var(--line);justify-self:start}
.support-page .support-message.customer{justify-self:end;background:#e4e9ff;border-color:#ccd5ff}
.support-page .support-message .meta{font-size:11px;color:var(--mute);margin-bottom:5px}
.support-page .support-message .body{font-size:14px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}
.support-page .field{margin:12px 0}
.support-page .actions{display:flex;flex-wrap:wrap;gap:9px}
.support-page .small-note{color:var(--mute);font-size:12px;line-height:1.55;margin:9px 0}
.support-page .empty{background:#fff;border:1px dashed var(--line);border-radius:10px;padding:17px;color:var(--mute);font-size:13px;line-height:1.5}
.support-page footer{border-top:1px solid var(--line);background:#fff;padding:22px 0 30px;color:var(--mute);font-size:12px}
.support-page footer .wrap{display:flex;justify-content:space-between;gap:15px;flex-wrap:wrap}
@media(max-width:720px){.support-page .contact-grid,.support-page .faq-list,.support-page .chat-layout{grid-template-columns:1fr}.support-page .hero{padding-top:38px}.support-page .section-head{display:block}.support-page .contact-card,.support-page .panel{padding:18px}.support-page .chat-top{display:block}}
.support-page .back{color:#dbe2ff;text-decoration:none}.support-page .back:hover{text-decoration:underline;text-underline-offset:4px}